The Public Employee Performance Management Information System (PEPMIS), integrated within the ESS Utumishi Login Portal, is a digital platform designed to help Tanzanian government employees manage performance, set goals, and track evaluations in one centralized system.
Developed by the President’s Office of Public Service Management and Good Governance, it replaces legacy systems like OPRAS and improves transparency, accountability, and efficiency. This guide will walk you through registering, logging in, and using the PEPMIS portal effectively to improve performance management and employee growth.
How Does the Utumishi PEPMIS Service Portal Improve Performance Tracking?
The Utumishi PEPMIS Service Portal improves performance tracking by providing real-time access to employee goals, KPIs, and appraisal progress. It allows users to monitor performance, receive feedback, and manage evaluations in a centralized and secure environment.
With integration into HR systems like HCMIS, the platform ensures accurate, consistent, and data-driven performance assessments. It enables employees and managers to set objectives, track achievements, and generate performance reports, making the entire performance management process more transparent and efficient.
Important: Only confirmed government employees with an active Check Number registered in HCMIS are eligible to use PEPMIS. Employees whose records are pending verification in HCMIS cannot access PEPMIS features until their data is confirmed by their employing institution.
How Does the PEPMIS Performance Platform Work?
The PEPMIS performance platform tracks employee goals, KPIs, and appraisal progress in real time. It automates evaluations and integrates with HR systems to ensure accurate and consistent performance management.
How to Register in the Utumishi Employee Service Portal for the PEPMIS?
To register in the Utumishi Employee Service Portal for PEPMIS, visit the Utumishi login page, click Register, enter your check number, national ID, and email, create a password, verify your details, and submit the form to activate your PEPMIS access. Visit the Utumishi portal, click “Register,” enter your check number, national ID, and email, create a password, verify your details, and submit the form to activate your PEPMIS access.
Access the self-service Utumishi Portal Registration Page
Visit the official Utumishi employee portal https://ess.utumishi.go.tz/
Click “Not Registered?”
Click on “Not Registered?” to begin account activation
Enter Utumishi Employee Details
Enter your Watumishi employee details, such as check number (payroll ID), national ID (NIDA), and email address.
Submit employee Utumishi registration.
After submitting the utumishi registration details, click on the sign-up button
Utumishi System Verification
The system verifies your Essutumishi account data against records managed by the President’s Office—Public Service Management and Good Governance
Verify Contact Information
Confirm your Employee utumishi registered email or phone number to receive a verification code
Create Utumishi Login Credentials
Create a strong password and set up secure Ess-utumishi login credentials
Access Ess Dashboard & PEPMIS Features
Log in to the Utumishi employee dashboard to access performance tracking features. Complete your profile and start setting performance goals, tasks, and appraisal targets
Note: After step 6, the watumishi system verifies your details against PO-PSMGG records before granting access. This process is usually instant but may take up to 24 hours for newly added employees.
Registration is rejected for one of three reasons: your check number is not found in HCMIS, your NIDA does not match the record linked to your check number, or your employment status in HCMIS is marked inactive. In all three cases, contact your institution’s HR officer to verify and correct your records in HCMIS before re-attempting registration.
Registration in the Utumishi employee system involves activating your profile using your check number, NIDA, and email. The system verifies your details and allows you to create secure login credentials for access.
What can employees do after logging in to PEPMIS in the Watumishi service portal?
Once you have successfully logged into the PEPMIS (Public Employee Performance Management Information System) in the ESS watumishi service portal, your dashboard will display automated alerts to help you track your progress. These indicators are designed to ensure that performance agreements and evaluations are completed within the required timelines.
Dashboard Alert Levels
After logging in, navigate to your Task Overview or Performance Agreement section. You will encounter the following three visual cues:
| Alert Colour | Status | What It Means | Recommended Action |
|---|---|---|---|
| Green | On Track | Sufficient time remains; progress is within expected timeline | Review tasks and continue steady progress; no immediate action needed |
| Yellow | Warning | The deadline is approaching; there is limited time left | Prioritise the task immediately; inform your supervisor if delays are expected |
| Red | Urgent | The deadline is near or already passed. | The deadline is upcoming or already past. |
Security Warning: Never log in to the self-service Utumishi portal from a public computer at a cyber cafe or shared workstation. If you must, always log out completely after your session and clear the browser cache. Accounts left open on shared devices have been reported as a source of unauthorized access.
What Are the Key Features of the Utumishi PEPMIS Service Portal?
The key features of the Utumishi PEPMIS Service Portal include powerful features for planning, tracking, evaluation, and secure HR management.
Core Features:
- Goal Setting & Planning: Define goals and break them into tasks aligned with ministry objectives.
- Real-Time Monitoring: Track progress, upload evidence, and view dashboards.
- Feedback & Communication: Enable supervisor-employee interaction via alerts and updates.
- Standardized Appraisal: Automated scoring with mid-year and annual reviews.
- HR System Integration: Sync data with the HCMIS to ensure accurate roles and records.
- Role-Based Security: Controlled access to performance data across institutions.
What Is the Importance of the Watumishi PEPMIS Service Portal?
The importance of the Watumishi PEPMIS Service Portal improves transparency, accountability, and efficiency by enabling data-driven performance tracking and fair employee evaluations.
- Transparency: Data-driven evaluations in the Utumishi employee system.
- Accountability: Real-time goal and task tracking in PEPMIS.
- Fair Appraisals: Standardized performance criteria across the Watumishi system.
- Automation: Reduced manual work via Utumishi portal workflows.
- Better Decisions: Supports promotions and training with performance data.
- Strategic Alignment: Links employee goals with government objectives.
- Accurate Records: Seamless HR data sync with HCMIS.
How Do PEPMIS and PIPMIS Work Together in the Government Employee Portal (Tanzania)?
| System | Full Name | Coverage | What It Measures |
|---|---|---|---|
| PEPMIS | Public Employee Performance Management Information System | Individual public servants | Personal goals, KPIs, tasks, appraisal scores, and feedback |
| PIPMIS | Public Institution Performance Management Information System | Government institutions | Departmental performance, institutional targets, and overall output benchmarks |
PEPMIS Registration Troubleshooting Issues:
Common issues on the Utumishi employee portal and its PEPMIS module are usually linked to credential errors, system access settings, or data mismatches in the Lawson HCM System. Below are the most frequent problems and how to fix them:
- Cannot log in (credentials rejected): Usually caused by an incorrect check number or password. Re-enter details exactly as issued or use the reset option.
- Account locked after multiple attempts: Too many failed logins trigger a temporary lock. Wait 30 minutes before retrying or contact ICT support if it continues.
- Verification code not received: Often due to email delays or incorrect email entry. Check spam/junk folders or confirm your email with HR support.
- Password reset email not received: The email in your HCMIS record may differ. ICT support can verify and trigger a manual reset.
- Portal is slow or not loading: Caused by browser cache, an outdated browser, or server load. Clear cache, switch browser (Chrome recommended), or try off-peak hours.
- Salary slip not visible: Payslips are uploaded separately in the ESS salary section, not inside PEPMIS. Confirm payroll processing for the current month.